Overview
This Privacy Policy describes how we collect, use, and share information when you visit imagesystems.ai, use the ImageSystems web application at https://app.imagesystems.ai, or contact us. ImageSystems provides AI-powered photo enhancement. Processing may involve third-party AI providers (such as OpenAI or Google Gemini), including when you use bring-your-own-key (BYOK) on eligible plans.
Information we collect
- Account data: name, email, organization, and billing details when you register or subscribe.
- Content you upload: images and related metadata you submit for enhancement, generation, import, or export.
- API keys (BYOK): if you connect your own provider keys, we store them encrypted on our servers — not in your browser.
- Usage data: logs, device/browser type, IP address, pages viewed, and feature usage for security and product improvement.
- Communications: messages you send via contact forms or email.
How we use information
We use information to:
- Provide, operate, and improve ImageSystems
- Process your images through AI enhancement pipelines
- Authenticate users and prevent abuse
- Bill subscriptions and communicate about your account
- Comply with law and enforce our Terms of Service
We do not use your uploaded images to train foundation models unless you explicitly opt in to a separate program (none is offered today).
AI processing & subprocessors
Enhancement and generation may be performed using cloud infrastructure and AI APIs. When you use platform credits, requests may route through our configured providers. When you use BYOK, requests are sent to your provider using your encrypted credentials. A current list of categories of subprocessors is available on request at hello@imagesystems.ai.
Retention
We retain account and billing records as needed for legal and business purposes. Uploaded images are retained according to your plan storage limits and workspace settings; you may delete content from your workspace where the product supports it.
Your rights
Depending on your location, you may have rights to access, correct, delete, or export personal data, or to object to certain processing. Contact hello@imagesystems.ai to exercise these rights. We will verify your request before responding.
Cookies
We use cookies and similar technologies as described in our Cookie Policy.
Security
We implement administrative, technical, and organizational measures described on our Security page. No method of transmission over the Internet is 100% secure.
Children
ImageSystems is not directed to children under 16. We do not knowingly collect personal information from children.
International transfers
We may process data in the United States and other countries where we or our providers operate. By using the service, you consent to transfer to jurisdictions that may have different data-protection laws than your own.
Changes
We may update this policy. Material changes will be posted on this page with an updated date.
Contact
Multisystems, Inc.
Email: hello@imagesystems.ai
Contact us for our registered business address.