DoorDash vs Uber Eats vs Grubhub Photo Specs Compared

Why One Photo Doesn't Fit All Three Platforms

If you sell on DoorDash, Uber Eats, and Grubhub, you've likely discovered a frustrating truth: you can't use the exact same photo on all three platforms without cropping issues. DoorDash wants 16:9 landscape, Uber Eats wants 5:4, and Grubhub is the most flexible. Here's the complete side-by-side breakdown.

DoorDash Photo Requirements

• Minimum: 1400 × 800 pixels (thumbnails: 230 × 230 minimum)
• Aspect ratio: 16:9 landscape — displayed as 16:9 headers and 1:1 square thumbnails
• Max file size: 16 MB
• Formats: JPG, JPEG, PNG
• Critical rule: Subject must be CENTERED — thumbnails crop to 1:1 from the center
• Free photoshoot: 20 items + 1 header (one-time only)

Uber Eats Photo Requirements

• Menu items: 1200 × 800 pixels minimum, ratio 5:4 to 6:4
• Cover photo: 2880 × 2304 pixels exactly, JPEG only
• Max file size: 10 MB
• Formats: JPG, PNG, GIF
• Review: Manual review — up to 3 business days
• Stock photos: Explicitly rejected. Must be original photos of YOUR dishes

Grubhub Photo Requirements

• Minimum: 200 × 200 pixels (very low threshold)
• Recommended: 1024 × 768 landscape
• Content: Food photos only — no coupons, interiors, exteriors
• Text: No text or words on images
• Multiple photos: Allowed per menu item — unique among major platforms
• Impact: 70% more orders + 65% higher sales with photos (official Grubhub data)

The Cropping Problem

A photo composed for DoorDash's 16:9 wide format loses the sides when cropped to Uber Eats' taller 5:4 ratio. If your dish is off-center, the thumbnail crop on DoorDash might cut off half the plate.

Solution: Shoot wider than needed with the dish perfectly centered. Then use ImageSystems to export each platform's format from one source photo — DoorDash (16:9), Uber Eats (5:4), Grubhub (4:3). One shoot, three platforms, zero rejection.

For the full platform deep-dive with rejection reasons and compliance tips, see our Delivery Platform Requirements guide.