Delivery Platform Guide

DoorDash. Uber Eats. Grubhub.
Every Spec. One Tool.

Exact photo requirements for every major food delivery platform. Updated for 2026.

At a Glance

Platform Comparison

Side-by-side specs for the three major food delivery platforms. Requirements as of early 2026 — always verify against the latest platform documentation.

DoorDashUber EatsGrubhub
Min Resolution1400×800px (header), 230×230px (thumbnail)1200×800px (menu items)200×200px (1024×768 recommended)
Aspect Ratio16:9 landscape (thumbnails crop to 1:1)5:4 to 6:4 (menu items)Landscape recommended
Cover/Header Photo1400×800px min, 16:92880×2304px exactly, JPEG only1024×768 recommended
Max File Size16MB10MBNot publicly specified
FormatsJPG, JPEG, PNGJPG, PNG, GIF (cover: JPEG only)JPG, PNG
Review ProcessAutomated + manual reviewManual review — up to 3 business daysReverse image search for stock detection
Stock PhotosNot explicitly addressedExplicitly rejectedRejected (reverse Google image search)
Multiple Photos per ItemNoNoYes (unique feature)
Free PhotoshootYes — 20 items + 1 header (one-time)NoNo

Requirements sourced from official platform documentation as of early 2026. Platforms may update specs at any time.

Platform Deep Dive

DoorDash

Technical Specs

Header Min
1400×800px
Thumbnail Min
230×230px
Aspect Ratio
16:9 landscape
Max File Size
16MB
Formats
JPG, JPEG, PNG
Free Photoshoot
20 items + 1 header

Key Details

DoorDash displays menu photos in two formats: a 16:9 landscape header and a 1:1 square thumbnail. Both are generated from the same uploaded image, so your dish must be centered to survive cropping.

DoorDash offers a one-time free professional photoshoot covering 20 menu items plus one header image. Quality is professional-grade, but the offer is limited and non-repeating.


Pro Tips

  • Upload at 1400×800px minimum for header images in 16:9 landscape format
  • Center your dish — thumbnails are cropped to 1:1 square from the center of the image
  • Keep subject centered with ample space around it to survive both 16:9 and 1:1 crops
  • Avoid blurry, too dark, or too light images — these trigger automatic rejection
  • No text overlays, watermarks, or busy backgrounds on food photos
  • People should not dominate the image — food must be the clear focus
  • Take advantage of the free photoshoot: 20 menu items + 1 header image, professional quality

Platform Deep Dive

Uber Eats

Technical Specs

Menu Item Min
1200×800px
Menu Item Ratio
5:4 to 6:4
Cover Photo
2880×2304px (exact)
Max File Size
10MB
Formats
JPG, PNG, GIF (cover: JPEG only)
Review Time
Up to 3 business days

Key Details

Uber Eats has the strictest review process among delivery platforms. Every photo goes through manual review that can take up to three business days. Plan photo updates ahead of seasonal menu changes.

Stock photos are explicitly rejected. All photos must be original images of your actual dishes as served to customers. This policy is actively enforced through their review process.


Pro Tips

  • Menu item photos must be at least 1200×800px with a 5:4 to 6:4 aspect ratio
  • Cover photos must be exactly 2880×2304px and in JPEG format only — no PNG or GIF
  • Photos go through manual review that can take up to 3 business days
  • Stock photos are explicitly rejected — photos must be of your actual dishes
  • All photos must be original — no borrowed images from other restaurants or food blogs
  • Keep file sizes under 10MB; compress JPEGs to around quality 85 for the best balance

Platform Deep Dive

Grubhub

Technical Specs

Min Resolution
200×200px
Recommended
1024×768px landscape
Content Rule
Food photos only
Text on Images
Not allowed
Stock Detection
Reverse image search
Photos per Item
Multiple allowed

Key Details

Grubhub has the lowest technical minimums (200×200px) but compensates with strict content rules. Food photos only — no coupons, restaurant interiors, exteriors, or promotional material.

Grubhub is the only major platform that allows multiple photos per menu item, letting you show different angles or variations. According to Grubhub, items with photos see up to 70% more orders and 65% higher sales.


Pro Tips

  • Minimum is 200×200px but recommended 1024×768px landscape for best display
  • Food photos only — no coupons, restaurant interiors, exteriors, or promotional material
  • No text on images of any kind — no prices, no dish names, no promotional text
  • Grubhub runs reverse Google image searches — stock photo matches result in rejection
  • You can upload multiple photos per menu item — the only major platform that allows this
  • Items with photos see up to 70% more orders and 65% higher sales according to Grubhub data

The Core Challenge

The Cropping Problem

One photo does not fit all three platforms. Here's why — and how to solve it.

Why One Photo Doesn't Work Everywhere

DoorDash displays photos at 16:9 landscape and crops thumbnails to 1:1 square. Uber Eats uses a 5:4 ratio. Grubhub recommends landscape but has flexible cropping. Upload one photo at 16:9 and Uber Eats will crop off the sides. Upload at 5:4 and DoorDash loses the top and bottom.

16:9

DoorDash Header

Wide landscape format

5:4

Uber Eats Menu

Nearly square format

1:1

DoorDash Thumbnail

Square center crop

The Solution

  • Shoot wider than you need. Capture the dish with generous space on all sides so every crop ratio has room to work.
  • Center the dish. Place the food dead center in every shot. This ensures the dish survives both 16:9 and 1:1 cropping.
  • Export per platform. Create separate exports at 16:9, 5:4, and 4:3 from each master photo. ImageSystems automates this with platform-specific export presets.

Content Policy

The Representative Principle

AI enhancement is allowed on all platforms, but photos must accurately represent the actual dishes you serve.

Allowed Enhancements

  • Lighting and exposure correction
  • White balance and color temperature adjustment
  • Background cleanup (removing clutter)
  • Minor blemish removal on plates or surfaces
  • Sharpening and noise reduction
  • Cropping and composition adjustment

Not Allowed

  • Adding ingredients not present in the actual dish
  • Making portions appear larger than they actually are
  • Adding fake steam or condensation to cold food
  • Using photos of a different dish than what is served
  • Compositing multiple dishes into one image
  • Extreme saturation that misrepresents the food’s appearance

Bottom line: Make your food look its best, but make sure it looks like what a customer will actually receive. All three platforms can and do reject photos that misrepresent dishes. Customer complaints about food not matching photos can also lead to penalties.

Avoid These Mistakes

Common Rejection Reasons

Rejection ReasonPlatformsHow to Fix
Blurry or out-of-focus image
DoorDash, Uber Eats, GrubhubUse a tripod or stable surface. Ensure proper focus on the dish before shooting.
Poor lighting (too dark or too bright)
DoorDash, Uber EatsUse natural light or diffused artificial light. Avoid harsh overhead fluorescents.
Stock photo detected
Uber Eats, GrubhubPhotograph your actual dishes. Grubhub uses reverse image search to detect stock photos.
Text overlays or watermarks
DoorDash, GrubhubKeep images clean. No prices, dish names, promotional text, or watermarks on food photos.
Wrong aspect ratio or resolution
DoorDash, Uber EatsDoorDash needs 16:9 at 1400×800px min. Uber Eats needs 5:4 at 1200×800px min.
Non-food content (interiors, coupons, logos)
GrubhubUpload food photos only. Restaurant branding goes in your profile, not menu images.
Unnatural or heavily filtered colors
DoorDash, Uber EatsUse natural white balance. Light color correction is fine; heavy filters are not.
Cover photo wrong size (Uber Eats)
Uber EatsCover must be exactly 2880×2304px in JPEG format. No other dimensions accepted.

Honest Breakdown

DoorDash Free Photoshoot

DoorDash offers a one-time free professional photoshoot. Here's what you actually get and what it doesn't cover.

What You Get

  • Professional photographer comes to your restaurant
  • 20 menu item photos included
  • 1 restaurant header photo included
  • Photos are high quality and platform-optimized
  • No cost to the restaurant

What It Doesn't Cover

  • One-time only — no repeat sessions for new menu items
  • Limited to 20 items — most restaurants have 50–100+ items
  • No seasonal or special menu updates
  • Photos are DoorDash-optimized only — may not meet Uber Eats or Grubhub specs
  • Scheduling depends on photographer availability in your area

Our recommendation: Take advantage of the DoorDash free photoshoot — it's genuinely good quality at no cost. Then use ImageSystems for the rest of your menu, seasonal updates, and cross-platform exports to Uber Eats and Grubhub. The two approaches complement each other.

Never Get Rejected Again

ImageSystems automatically formats your food photos for every delivery platform. Right specs, right crop, every time.